Support

We’re here to help.

Send us a message, book a 1-on-1 call, or reach out directly by email. We typically respond within one business day.

Send a message

Direct contact

Email us directly

Prefer email? Reach the founder directly. We read every message and respond within 24 hours on business days.

Book a 1-on-1 call

Want a live walkthrough, custom demo, or to talk through your use case? Book a 30-minute call — no agenda required.

Common questions

How do I install the Excel add-in?

Open Excel → Insert → Get Add-ins → search 'Lexa'. Click Add and sign in with your account.

Is my spreadsheet data sent to the cloud?

Only the cells and ranges relevant to your query are processed. We never store your spreadsheet data at rest.

Which data connectors are available?

We support 50+ connectors including SQL databases, Salesforce, HubSpot, Google Analytics, and most REST APIs.

How do I cancel or change my plan?